Dispensing apparatus

ABSTRACT

There is described a dispensing apparatus for dispensing a food product from a container. The dispensing apparatus comprises a support for supporting a container of product when the container is loaded into the apparatus, an actuator for effecting movement of the support in a first direction during a product dispensing stroke of the apparatus and in a second direction during a return stroke of the apparatus; and a retainer for retaining a spent container of product so that a spent container is removed from the support during the return stroke.

CROSS-REFERENCE TO RELATED APPLICATIONS

This application is a continuation under 35 U.S.C. § 120 of U.S. Ser.No. 16/851,938 filed Apr. 17, 2020, which is a continuation ofInternational Application No. PCT/EP2018/078812, filed Oct. 19, 2018which claims priority to UK Application No. GB 1717319.6, filed Oct. 20,2017, under 35 U.S.C. § 119(a). Each of the above-referenced patentapplications is incorporated by reference in its entirety.

BACKGROUND OF THE INVENTION Field of the Invention

The present invention relates to a dispensing apparatus for use with acontainer of consumable product.

Description of the Related Technology

Dispensing apparatus for dispensing singular or multiple portions of afood product, for example frozen or semi-frozen ice cream or yogurts onrequest by a user are known. Machines for delivering discrete portionsof product are a clean and efficient method of delivery and are used ina number of locations both public and private.

As is known, some such dispensing apparatus use an actuator to force aplunger into a container of product which is then forced out of thecontainer and collected prior to consumption.

It is desirable to provide an improved apparatus for dispensing foodproducts from containers loaded into the apparatus.

It is also desirable to provide improved containers for food productsfor use in such dispensing apparatus.

SUMMARY

According to a first aspect of the present invention, there is provideda dispensing apparatus for dispensing a food product from a container,the dispensing apparatus comprising: a support for supporting acontainer of product when the container is loaded into the apparatus anactuator for effecting movement of the support in a first directionduring a product dispensing stroke of the apparatus and in a seconddirection during a return stroke of the apparatus; and a retainer forretaining a spent container of product so that a spent container isremoved from the support during the return stroke.

According to a second aspect of the present invention, there is provideda method for holding a container for product in a dispensing apparatuscomprising: passing at least a portion of a container through anaperture of a holding mechanism in a first direction during a productdispensing stroke of the apparatus; moving the portion of a containertowards the aperture of the holding mechanism in a second directionduring a return stroke of the apparatus; engaging the container byengaging elements of the holding mechanism as the potion of thecontainer is passing back through the aperture; retaining the containerin a retainer of the holding mechanism, wherein the first direction isin a different direction to the second direction.

According to a third aspect of the present invention, there is provideda dispensing apparatus for dispensing a food product from a container,the dispensing apparatus comprising: a drawer comprising a region forreceiving a container of product, the drawer arranged to be movedbetween an open position in which a container can be placed into theregion and a closed position in which a container in the region isloaded into the apparatus, and a clearance mechanism for clearing acontainer from a dispensing zone within the apparatus after the producthas been dispensed from the container, the clearance mechanismcomprising an arrangement which as the drawer is being moved from theclosed position to the open position and then back to the closedposition causes a spent container to be removed from the dispensingzone.

According to a fourth aspect of the present invention, there is provideda method for moving a container of food product in a dispensingapparatus comprising:

moving a drawer to an open position; placing a first container into aregion; moving the drawer to a closed position; moving the region andfirst container towards a compressing head; dispensing the product fromthe first container; moving the region away from the compressing head;retaining the first container in a retainer; moving the drawer to anopen position to release the first container from the retainer and toallow a user to insert a second container; and, moving the drawer to aclosed position to move the first container through an outlet to removethe first container from the dispensing zone and to prepare the secondcontainer for dispensing.

According to a fifth aspect of the present invention, there is provideda dispensing apparatus for dispensing a food product from a container,the dispensing apparatus comprising: a drawer comprising a region forreceiving a container of product, the drawer arranged to be movedbetween an open position in which a container can be placed into theregion and a closed position in which a container in the region isloaded into the apparatus, and a locking apparatus comprising anactivatable locking element wherein the activatable locking element isarranged to prevent the drawer from being moved into the open positionwhen the dispensing apparatus is in the process of dispensing productfrom a container.

According to a sixth aspect of the present invention, there is provideda method of preventing access to a dispensing apparatus for dispensing afood product from a container, the method comprising: inserting acontainer of product into a dispensing apparatus; activating anactivatable locking element; initiating a dispensing procedure;completing a dispensing procedure; deactivating an activatable lockingelement.

According to a seventh aspect of the present invention, there isprovided a dispensing apparatus for dispensing a food product from acontainer inserted in the apparatus, the dispensing apparatuscomprising: an actuating arrangement for applying a force to the foodproduct in the container to cause the food product to be extruded outfrom the container and from the apparatus; a controller for receivinginformation regarding the food product and setting one or more operationconditions of the actuating arrangement based on the receivedinformation.

According to an eighth aspect of the present invention, there isprovided a method of amending the operation of a dispensing apparatusfor dispensing product, the method comprising: receiving information bya controller regarding food product in a container; setting one or moreoperating conditions of an actuating arrangement for applying a force tothe food product in the container to cause the food product to beextruded out from the container based on the received information.

According to a ninth aspect of the present invention, there is provideda dispensing apparatus for dispensing a food product from a container,the dispensing apparatus having a first operating mode and a secondoperating mode, and a control for enabling an operator to switch betweenthe modes, wherein: the first operating mode has a mechanism forautomatically removing empty containers from a dispensing zone of theapparatus; and, in the second operating mode the mechanism is inactiveso that a user may remove empty containers from the dispensing apparatusmanually.

According to a tenth aspect of the present invention, there is provideda method for operating a dispensing apparatus, the method comprising:actuating a control to activate a holding mechanism and a clearancemechanism; inserting a container to the dispensing apparatus; and,operating the dispensing apparatus; and, removing a spent container fromthe dispensing apparatus automatically.

According to an eleventh aspect of the present invention, there isprovided a dispensing apparatus for dispensing a food product from acontainer, the dispensing apparatus comprising: a base; and, a body,wherein at least one of the base and body is rotatable with respect tothe other, to provide access for a user from any side of the dispensingapparatus.

According to a twelfth aspect of the present invention, there isprovided a method of dispensing product, the method comprising:selecting a container of product for use with the dispensing apparatus;rotating a dispensing apparatus from an initial position to an operatingposition; inserting the container into the apparatus; initiating adispensing operation; completing a dispensing operation; and, rotating adispensing apparatus from an operating position to an initial position.

According to a thirteenth aspect of the present invention, there isprovided a dispensing apparatus for dispensing a food product from acontainer, the dispensing apparatus comprising: a region for receiving acontainer of product when the container is loaded into the apparatus; anactuator; and a compressing head; wherein, in use, the dispensingapparatus is arranged such that the actuator effects movement of thecontainer towards the compressing head so that the container is movedinto contact with the compressing head to compress the product to causethe product to be dispensed.

According to a fourteenth aspect of the present invention, there isprovided a method for dispensing product from a container, the methodcomprising: activating an actuator to effect movement of a container ofproduct towards a compressing head; moving the container into contactwith the compressing head; compressing the container; dispensing productfrom the container.

Further features and advantages of the invention will become apparentfrom the following description of preferred embodiments of theinvention, given by way of example only, which is made with reference tothe accompanying drawings.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 a shows a longitudinal cross-sectional view of an example of adispensing apparatus;

FIGS. 1 b to 4 c show longitudinal cross-sectional views of the exampleof a dispensing apparatus of FIG. 1 in use;

FIG. 5 a shows a partial cross-sectional side-on view of a containerheld in a holding mechanism according to an example;

FIG. 5 b shows a blown-up view of region B of FIG. 5 a;

FIGS. 6 and 7 a show longitudinal cross-sectional views of the exampleof a dispensing apparatus of FIG. 1 in use;

FIG. 7 b shows a top-down view of an example of a container in use in acollector of the apparatus of FIG. 1 ;

FIG. 7 c shows a top-down view of an example of a container in use in acollector of the apparatus of FIG. 1 ;

FIG. 7 d shows a longitudinal cross-sectional view of the example of adispensing apparatus of FIG. 1 in use;

FIG. 8 shows a rear view of an example of a dispensing apparatus;

FIG. 9 shows a transverse cross-sectional view of a portion of anexample of a dispensing apparatus;

FIG. 10 shows a front-on view of an example of a dispensing apparatus;

FIG. 11 shows a longitudinal cross-sectional view of the example of adispensing apparatus of FIG. 1 ;

FIG. 12 shows a rear perspective view of an example of a dispensingapparatus;

FIG. 13 a shows a longitudinal cross-sectional view of an example of adispensing apparatus in use;

FIG. 13 b shows a longitudinal cross-sectional view of an example of adispensing apparatus in use;

FIG. 14 a shows a perspective view of an example of a container for usein a dispensing apparatus before use;

FIG. 14 b shows a longitudinal cross-sectional view of the container ofFIG. 14 a;

FIG. 15 a shows a perspective view of the container of FIG. 14 a afteruse;

FIG. 15 b shows a longitudinal cross-sectional view of the container ofFIG. 15 a;

FIG. 16 shows a bottom-up view of an example of a container;

FIGS. 17 a to 17 c show perspective views of examples of a container foruse in a dispensing apparatus before use;

FIGS. 18 a and 18 b show transverse cross-sectional views of a portionof an example of a dispensing apparatus;

FIGS. 19 and 19 b show cross-sectional top-down views of a portion of anexample of a dispensing apparatus;

FIG. 20 shows a longitudinal cross-sectional view of a portion of anexample of a dispensing apparatus;

FIGS. 21 a and 21 b show top down views of an example of a container inuse in a collector of a dispensing apparatus; and,

FIG. 22 shows a longitudinal cross-sectional view of an example of adispensing apparatus.

DETAILED DESCRIPTION OF CERTAIN INVENTIVE EMBODIMENTS

Referring first to FIGS. 1 a and 1 b , a schematic view of a dispensingapparatus 100 is shown. The dispensing apparatus 100 is for use by auser or operator to provide the user, operator or another party with aconsumable food product from within containers which are to be used withthe apparatus 100. The food product may for example be a confectionaryproduct, for example a frozen or semi frozen product such as ice creamor yogurt but may be other food products as will be discussed below. Thefood product may also be a drinkable product.

In broad outline, the apparatus 100 dispenses a consumable food productfrom a container 500 of product. The apparatus 100 operates to apply apressure or force to the container 500 such that the product within thecontainer 500 is forced out of the container 500. This is then collectedby a user, operator or another party. In a specific example, theapparatus 100 has a disposal system which can remove empty containers500 from the main operating area of the apparatus 100 and store themprior to user removal of the container 500.

In a first example, the apparatus 100 has an actuating arrangement whichcontains an actuator 120, and a compressing head 130. The apparatus 100also has a region 140 for receiving a container 500 of consumable foodproduct.

The apparatus 100 is arranged such that the actuator 120 effectsmovement of the region 140, and a container 500 inserted into the region140, in a first direction. The first direction is a direction towardsthe compressing head 130. The apparatus 100 is arranged such that, inuse, the container 500 is moved into contact with the compressing head130 such that the container 500 is compressed by the compressing headwhich, in turn, causes the product to be dispensed. In this example, alid of the container 500 is forced into the interior of the container500 as the lid is pressed against the compressing head 130 which reducesthe internal volume of the container 500 and causes the food product tobe extruded out of an aperture in the base of the container 500 and thenthrough an aperture in the apparatus 100 so that the food product can becollected in a carton, dish, cup or indeed any collection device by auser.

The consumable product to be dispensed from the container 500 may be anyproduct suitable for being dispensed in the manner described herein,which includes for example liquids, gels, pastes, semi-solids, creamsamong others. The product may be a frozen or semi-frozen product. In aspecific preferred example the product may be frozen or semi-frozenyoghurt or frozen or semi-frozen ice cream. In a preferred embodiment,the product is at least one of frozen yoghurt, ice cream or other frozendessert or confectionary and the apparatus 100 is at least one of afrozen yoghurt and ice cream dispenser.

Returning to FIGS. 1 a and 1 b , the apparatus 100 shown has a housing110 which houses the actuator 120, compressing head 130 and region 140.The housing 110 of the apparatus 100 has a housing body 112 and ahousing base 114. In an example, the housing body 112 and housing base114 may be arranged to be integral elements of the housing 110. Inanother example, the housing body 112 and housing base 114 may bearranged such that at least one of the housing body 112 and housing base114 is rotatable with respect to the other. Rotation of the housing body112 and housing base 114 with respect to one another provides access fora user from any side of the dispensing apparatus 100.

The actuator 120 may be a linear actuator. The actuator 120 may be ofthe type provided by THOMSON, specifically the Electrak 050. Theactuator 120 provides movement within the apparatus 100. In an example,the actuator 120 is arranged so as to produce movement in asubstantially vertical direction. Referring to FIG. 1 a , the actuator120 is arranged above the compressing head 130 and the compressing head130 is above the region 140. The actuator 120, in the specific exampleshown in FIG. 1 a , is arranged to be centrally located with respect tothe compressing head 130. In an example, the actuator 120 provideslinear movement within the dispensing apparatus 100. In an example, theactuator 120 provides movement within the dispensing apparatus 100 inline with the longitudinal axis of the apparatus 100. The actuator 120may have a range of forces for use in dispensing the product from acontainer 500 of up to about 600 N.

The compressing head 130 is arranged to be complementary in shape to thecontainer 500, so that when the compressing head 130 and the container500 contact one another, an even pressure is applied to the container500. Applying an even pressure over the contacting surface of thecontainer 500 and the compressing head 130 prevents the creation ofparticular pressure points between the compressing head 130 and thecontainer 500. When such a pressure point exists, there is a danger thatthe container 500 is punctured rather than deformed. Furthermore, when apressure point exists, there is a danger that the container 500 may bedeformed unevenly which can prevent some product from being dispensedfrom the container 500.

The compressing head 130 may be arranged to be fixed in position. Fixingthe compressing head 130 in position provides a firm surface againstwhich to compress the container 500. Fixing the compressing head 130reduces the number of moving elements associated with the compressinghead 130 which reduces maintenance of the compressing head 130 itself.

The apparatus 100 may have a drawer 142 which can be moved between anopen position and a closed position. FIG. 1 a shows an example of thedrawer 142 in the closed position. FIG. 1 b shows an example of thedrawer 142 in the open position. The region 140 may be contained withinthe drawer 142. In a specific example, the drawer 142 has a compartment144 that defines the region 140 and the compartment 144 contains thecontainer 500 in use, as shown in FIG. 1 b.

The drawer 142 may be opened to allow a user to insert a container 500into the region 140. The region 140 may comprise a surface or a platformor a support on which a container 500 may be placed and supported. Theregion 140 may be moved vertically in use by the actuator 120. In thespecific example shown in FIG. 1 a , the drawer 142 has a compartment144 for receiving a container 500. The drawer 142 is opened by a user,shown in the open position in FIG. 1 b , and then a container 500 may beinserted into the compartment 144. The drawer 142 is closed prior toactivation of the apparatus 100. An example of the apparatus 100 withthe container 500 in the region 140 and the drawer 142 in the closedposition is shown in FIG. 2 . In a specific example, the compartment 144may be any of a tray, insert or housing for receiving a container 500.In an example, the compartment 144 may be removable from the drawer 142,or an integral part of the drawer 142. In these examples, the region 140is a region within the tray, insert or housing.

The drawer 142 may have a handle 143 or similar user operable elementfor facilitating opening and closing of the drawer 142. In anotherexample, the drawer 142 may have a button (not shown) for opening thedrawer 142 via electrical or mechanical means. A user may open thedrawer 142 to obtain access to the compartment 144. Prior to insertionof the container 500 into the compartment 144 the drawer 142 is opened.Once the container 500 has been placed into the compartment 144, thedrawer 142 is closed. The apparatus 100 may be prevented from initiationof the dispensing process when the drawer 142 is open. The drawer 142 istherefore referred to as being in an inactive position when it is openand in an active position when it is closed. The drawer 142 cantherefore be moved between an active position (as shown in FIG. 1 a )and an inactive position (as shown in FIG. 1 b ).

Referring now to FIG. 2 , the apparatus 100 is shown with the container500 in the region 140 and the drawer 142 in the active position. Theapparatus 100 has a passage 150 which links the compressing head 130 tothe region 140. In use, the actuator 120 moves the compartment 144 andhence the region 140 and the container 500 through the passage 150 so asto move the container 500 into contact with the compressing head 130.The passage 150 is therefore arranged to be sufficiently wide to allow acontainer 500 and the compartment 144 to pass through it.

The actuator 120 is arranged to lift the compartment 144 to move thecontainer 500 into contact with the compressing head 130 during adispensing stroke and to lower the compartment 144 during a returnstroke.

The apparatus 100 has a locking apparatus. The locking apparatus has anactivatable locking element. The activatable locking element may beactivated by the user or by an element of the apparatus 100. Theactivatable locking element may be activated automatically afterpredetermined conditions are satisfied. The activatable locking elementmay be arranged to prevent the drawer 142 from being moved into the openposition when the apparatus 100 is in the process of dispensing productfrom a container 500.

In an example, the activatable locking element may be a mechanicallocking element such as a bolt lock or locking arm which would projectinto a locking element receiver of the locking apparatus. The bolt lockor locking arm may activate, or be received in the locking elementreceiver, automatically upon movement of the drawer into the closedposition, or upon initiation of the dispensing operation.

In an example, the activatable locking element may be an electroniclocking element such as an electromagnet. The electronic locking elementmay be activated or deactivated by, for example, any of the following:RFID card technology; MFID technology; electronic security token orpasscode, biometric authentication system e.g. finger print scanner etc.Alternatively the electronic locking element may be automaticallyactivated, as mentioned above for the mechanical locking element, forexample, when the drawer 142 is moved from the open position to theclosed position.

Predetermined conditions to be satisfied prior to automatic activationof the activatable locking element may be any or a number of thefollowing: a container 500 being received in the region 140; the drawer142 being in the closed position; power being supplied to the apparatus100; the container 500 being suitably oriented in the region 140; thecontainer 500 having all packaging removed from it, including forexample any stickers or label or the like; the container 500 being agenuine container for use with the apparatus 100; and, the container 500containing a product dispensable by the dispensing apparatus 100. Inthis context, “dispensable” is used to mean capable of being dispensed.

In an example, the dispensing apparatus 100 would be prevented frominitiating a dispensing operation when the drawer 142 is in the openposition and before the activatable locking element is in the activatedposition once the drawer 142 has been moved to the closed position.After conclusion of the dispensing operation, the activatable lockingelement may be deactivated to enable the drawer 142 to be moved to theopen position.

In use, the drawer 142 is moved to the inactive position and a container500 inserted into the compartment 144, as shown in FIG. 1 b . The drawer142 is then moved to the active position, as shown in FIG. 2 . As thedrawer 142 is moved into the active position the compartment 144 engageswith the actuator 120. In the example shown in FIG. 3 a , projections146 of the compartment 144 slide between actuator handles 122. Theactuator handles 122 enable the actuator 120 to grip and then stablymove the compartment 144. The actuator handles 122 are slidably attachedto the actuator posts 125. The actuator 120 slides the handles 122, upand down the posts 125 during the dispensing and return strokesrespectively in order to lift and then lower the compartment 144.

In another example, the compartment 144 may have one or more recesseswith which one or more projections of the actuator 120 engage prior tomovement of the compartment 144. Any combination of projection andrecess may be provided to enable mechanical engagement between theactuator 120 and the compartment 144.

In an alternate example, the actuator 120 may engage with the drawer 142via a non-mechanical connection, such as through electromagnets whichare only activated once the drawer 142 is in the active position. Theelectromagnets enable the actuator 120 to grip and therefore move theregion 140. In this example, the dispensing operation may be preventeduntil the electromagnets are activated.

Referring now to FIGS. 3 b, 4 a and 4 b , the actuator 120 moves thecompartment 144 and hence region 140 and the container 500 so that thecontainer 500 is forced against the compressing head 130 during adispensing stroke. The compressing head 130 enters the interior of thecontainer 500 at one end of the container and causes the product P to beforced out of the container 500 from an opposite end as illustrated inFIG. 4 b.

The apparatus 100 has a collection region 230 where a user may collectthe dispensed product P in a vessel 135 for example any of a cup, bowl,cone and plate. Below the collection region 230 there is a drip tray 240which may catch waste product. The drip tray should be regularly clearedand cleaned to maintain hygiene levels. In the example shown in FIG. 4 b, the drip tray 240 is located towards the housing base 114.

After the product P has been dispensed, the actuator 120 then moves thecompartment 144 and hence region 140 in a second direction away from thecompressing head 130 back to the initial position, as shown in FIG. 4 c.

The region 140 is therefore moved by the actuator 120 from an initialposition, through the passage 150, to a second position and then back tothe initial position within the housing 110. These separate movementsoccur on the dispensing stroke and return stroke respectively of adispensing cycle.

In one operating mode, the apparatus 100 is arranged to remove thecontainer 500 from the region 140 during the return stroke to preventthe container 500 returning to the initial position with the region 140.In this operating mode the apparatus 100 has a mechanism active forautomatically removing empty containers from the apparatus 100. In adifferent operating mode, the mechanism is inactive so that a user mayremove empty containers from the apparatus 100 manually.

The mode in which the apparatus 100 is arranged to prevent the container500 returning to the initial position with the region 140 during thereturn stroke is referred to as the automatic clearance mode herein. Asshown in FIG. 4 c , the apparatus 100 has a holding mechanism 160 and aclearance mechanism 195 which are active in the automatic clearancemode.

The holding mechanism 160 retains the empty or spent container duringthe return stroke thereby removing the container 500 from thecompartment 144 and the region 140. The clearance mechanism 195subsequently releases the empty container 500 from the holding mechanism160 and clears the container 500 from a dispensing zone within thedispensing apparatus 100 the next time the drawer 142 is opened andclosed to load a new full container into the apparatus 100. Thedispensing zone 198 (indicated by a dashed box in FIGS. 3 b and 4 a )comprises the zone in which the dispensing operation takes place, namelythe initial position through to the second position.

Referring now to FIGS. 5 a and 5 b , in this example, the holdingmechanism 160 has a retainer member 162 for releasably retaining thecontainer 500. The holding mechanism 160 also has at least one engagingelement 164 for engaging a portion of the container 500 and a gap oraperture 166 arranged in the retainer member 162 through which a portionof the container 500 may pass.

In the example shown in FIGS. 5 a and 5 b , the holding mechanismcomprises a pair of engaging elements 164 which are sprung clipsarranged either side of the holding mechanism 160 on the retainer member162 and which at least partly define the gap or aperture 166.

The holding mechanism 160 is arranged such that when the container 500and region 140 are moved by the actuator 120 in a direction towards thecompressing head 130, at least a portion of the container 500 passesthrough the gap or aperture 166. When the region 140 and container 500are moved by the actuator 120 in a direction away from the compressinghead 130, the container 500 is retained in the retainer member 162 andthe at least a portion of the container 500 does not fully pass backthrough the aperture 166.

Accordingly, the retainer member 162 is arranged to allow at least aportion of the container 500 to pass through it during the dispensingstroke but to be retained in the return stroke. The engaging elements164 of the retainer member 162 allow passage of the container 500 in thefirst direction but retain the container 500 when it is moved in thesecond direction.

As more clearly shown in FIG. 5 b , the engaging elements 164 have abevelled edge 165 against which the container 500 pushes against duringthe dispensing stroke. The engaging elements 164 are biased (or may beconnected to a biased member), so as to yield against such movement toallow the container 500 to push past the engaging elements 164 in thedirection towards the compressing head 130.

In the specific example shown in FIG. 5 b , the engaging elements 164are sprung clips which yield backwards as the container 500 passesduring the upstroke and then move under a portion of the container 500as the container 500 passes above the sprung clips 164. The engagingelements 164 may project to catch a rim of the container 500 as shown inFIG. 5 b.

As shown in FIG. 5 b , once the top section of the container 500 hasmoved past the engaging elements 164 the engaging elements 164 will thenrevert back to the resting position as a result of the biased nature ofthe arrangement. The flat surface 168 prevents the container 500 frompassing the engaging elements 164 in the second direction.

The retainer member 162 may be a plate, in that the distance of theretainer member 162 in one dimension may be substantially shorter thanthat in the other two dimensions. The retainer member 162 may have theaperture 166 located centrally in the retainer member 162. In thismanner, the central longitudinal axis of the aperture 166 maysubstantially align with the central longitudinal axis of the container500. In an example, the retainer member 162 is in the form of any of astripper plate, a guide plate, a catch plate or the like.

In a specific example, the retainer member 162 sits under a top steelplate (not shown in the Figures). During the dispensing operation, theunderside of the top of the container 500 goes through the plate. Whenthe actuator 120 returns the region 140 to the initial position thecontainer 500 is left hanging on the retainer member 162 via engagementwith the engaging elements 164.

In another example, the engaging elements 164 may not be sprung clipsbut may be cantilevered so as to yield in a rotational manner ratherthan a lateral manner under movement from the container 500 under actionfrom the actuator 120.

Referring back to FIG. 4 c , the clearance mechanism 195 has a containeroutlet 180 through which a container 500 may pass. A container 500 maypass through the container outlet 180 after exiting the dispensing zoneof the apparatus 100. The clearance mechanism 195 also has a collector170 arranged to be operable between a receiving position where itreceives a spent container and a depositing position where it depositsthe spent container. The collector 170 may be a portion of the drawer142 and hence referred to as a drawer portion 170. The collector 170 (ordrawer portion 170) is a portion of the drawer 142 distant to the handle143 of the drawer 142. The clearance mechanism 195 is arranged suchthat, when the drawer 142 is moved from the closed position to the openposition and back to the closed position, a spent container 500 withinthe apparatus 100 moves from the retainer member 162, to the collector170 and then through the outlet 180. Referring to FIG. 6 , when thedrawer 142 is in the open position, the collector 170 is in thereceiving position. Referring to FIG. 7 a , when the drawer 142 is inthe closed position, the collector 170 is in the depositing position.

Referring now to FIG. 6 in particular, the apparatus 100 has finished adispensing operation and the drawer 142 has been moved to the openposition such that a new container 600 can be inserted into the drawer142. The collector 170 of the clearance mechanism 195 is moved to areceiving position as the drawer 142 is moved to an open position. Thecollector 170 is therefore arranged to receive the spent container 500after the product has been dispensed from the container 500. Thecollector 170 is arranged to be underneath the compressing head 130 whenthe drawer 142 is in the open position so as to be able to receive thespent container 500 once it is released from the retainer member 162.The spent container 500 is released into the collector 170 as theopening of the drawer 142 releases the engaging element 164 (see FIGS. 5a and 5 b ) from engaging with the spent container 500. The position ofthe container 500 when the drawer 142 is in the closed position is thatshown in FIGS. 5 a and 5 b , i.e. retained in the holding mechanism 160,while FIG. 6 shows the spent container 500 having fallen onto thecollector 170, i.e. released from the holding mechanism 160.

The engaging elements 164 may be released by a set of dislocatingelements e.g. a set of posts (not shown) arranged at the rear of thedrawer 142. The posts move forward to act on the engaging elements 164.The engaging elements 164 may be sprung clips which are moved by theposts or similar to release the spent container 500, such that thecontainer 500 falls to the collector 170. In an example, the elementsfor moving the sprung clips 164 so as to release the spent container 500are a set of rigid flaps.

Referring now to FIG. 7 a , the drawer 142 has been moved to the closedposition and the collector 170 and the spent container 500 are movedtowards the outlet 180. The collector 170 holds or grips the container500 as it moves the container 500 from the receiving position towardsthe outlet 180. The collector 170 must hold the container 500 tightlyenough that the container 500 is not released during movement of thecollector 170. The collector 170 should not significantly deform thecontainer 500 while holding it. The collector 170 moves into thedepositing position as the drawer 142 is moved to the closed position.In the depositing position, the collector 170 moves the container 500through the container outlet 180 towards a chute 190.

Referring now to FIG. 7 b , the collector 170 may comprise a pair ofspaced apart arms 172 onto which the container 500 may fall oncereleased from the engaging element 164. The arms 172 are spaced eitherside of a collector base 174, which runs between and below the arms 172.The arms 172 may be biased inwards to engage and abut an undersideportion of the container 500 after the container 500 is released fromthe engaging element 164. The arms 172 have front portions 173 whichextend outwardly during rest. The container 500 may be engagedunderneath a lip of the container 500, as in the manner of the engagingelement 162. Alternatively, the arms 172 have a separation of less thanthe total width of the container 500 such that the arms 172 may abut theside of the container 500, rather than under the lip of the container500, and so that the container 500 does not fall through the collector170 during the dispensing process. As the drawer 142 is moved to theclosed position, collector 170 is moved towards the back of theapparatus 100. The arms 172 of the collector 170 move past a set ofposts 178 or the like attached to a non-moving part of the apparatus100. The front portions 173 are engaged by the posts 178 as the arms 172are moved towards the rear of the apparatus 100 as shown in FIG. 7 c .While the posts do not move, the front portions 173 are forced to moveinwards by the posts in the direction A. As the front portions 173 aremoved inwards, the rear portion 175 of the arms 172 holding thecontainer 500 pivot outwards in direction B such that the spentcontainer 500 is released from the arms 172. This is shown in FIG. 7 c .The arms 172 may move about a pivot located between the front portion173 and the rear portion 175.

These arms 172 may thereby be moved apart as the collector 170 passesthrough the outlet 180. This will enable the collector to deposit thecontainer 500 through the outlet 180 into the chute 190, shown in FIG. 7a.

Referring now to FIG. 8 , once released from the arms 172 of thecollector 170 the spent containers 500 will stack in the chute 190 asshown. The chute 190 can be cleared by a user after any number ofcontainers are moved into the chute 190. The chute 190 should be keptclean and hygienic, and regular clearing and cleaning will achieve this.The chute 190 may house a liner (not shown) for collecting usedcontainers 500. The liner may be made of plastics or a similar material.Preferably the liner would retain both solids and liquids on one side ofthe liner from passing through to the other side of the liner. In thisway, any product left within container 500 after movement to the chute190 would be retained inside the liner. The liner is removable from thechute 190. Use of the liner would prevent product touching the sides ofthe chute 190 and therefore reduce the regularity with which the chute190 needed to be cleaned, rather instead the liner would just be removedas a whole. The liner may be held in the chute 190 by hooks, clips,clasps, catches or the like.

In another mode the automatic clearance mode may not be active such thatthe retainer member 162 of the holding mechanism 160 does not retain thecontainer 500. In this mode, the manual disposal system or manualdisposal mode, the movement of the drawer 142 does not cause movement ofthe container 500 from the retainer member 162 to the outlet 180. Inthis mode, the retainer 140 does not engage the container 500 during thereturn stroke of the actuator 120. Rather, after the dispensing of theproduct, the region 140 and the spent container 500 move in the seconddirection towards the initial position. After the actuator 120 hasreturned the region 140 and spent container 500 to the initial position,a user may move the drawer 142 into the open position. The user may thenmanually remove the spent container 500 from the region 140 and disposeof the empty container 500. Following this, the user may insert a newcontainer 600 into the compartment 144.

Referring now to FIGS. 8 and 9 , the user has the option to selectbetween either the manual disposal system or activating the automateddisposal mechanism. To activate the automated disposal mechanism theremay be a mechanical switch 185 which allows the mechanism to be enabledand disabled. In the embodiment of apparatus 100 shown schematically inFIG. 9 , the switch 185 is accessible via the outlet 180 on the rear ofthe apparatus 100. In other embodiments, the switch 185 may be anelectronic switch. The electronic switch 185 may be built into a controlsystem or panel on the apparatus 100. Instead of being activatedphysically, the switch 185 could be activated via biometricauthentication or a passcode or similar.

When the automated disposal mechanism is active and the switch 185 isthen operated, in this example, the engaging elements 164 are moved fromthe position in which the engaging elements 164 retain the container 500in use to a position where the engaging elements 164 cannot retain thecontainer 500 in use. The engaging elements 164 may be pushed againstthe biased member which forces the engaging elements 164 to projecttowards the container 500. If the distance between the engaging elements164 is greater than the width of the container 500 after the engagingelement 164 had been pushed against the biased member, the engagingelements 164 would be prevented engaging with the container 500 duringthe downstroke of the actuator 120. Alternatively, or additionally, thismay be achieved by forcing the engaging elements 164 to pivot through 90degrees such that the flat surface 168 of the engaging elements 164 isvertical rather than horizontal as shown in FIGS. 5 a and 5 b . Moregenerally, the switch 185 results in the engaging elements 164 movingapart so that they are unable to retain the container 500 during thereturn stroke of the actuator 130.

Referring to FIG. 10 , an example of the apparatus 100 has a controlpanel 200 through which a user may control operation of the apparatus100. The control panel 200 may be for example an interactive display orscreen, an activation switch or button. The control panel 200 in thespecific example shown in FIG. 10 is arranged on a user-facing surfaceof the housing 110.

The control panel 200 may enable a user to switch between the manualdisposal system and the automated disposal mechanism. The control panel200 may provide feedback on the operation or status of the apparatus100, such as providing information on an ongoing dispensing operation ora fault in the apparatus 100. The control panel 200 may also display forexample step-by-step instructions as to how to operate the apparatus100. The control panel 200 may also indicate the current stage ofoperation the apparatus 100 is at, so that, if a dispensing procedure isleft part way through, a user is informed of this and can take suitableaction. For example, if a container 500 is input into the apparatus 100but the dispensing is not initiated, a subsequent user knows to removethe container 500 currently in the apparatus 100 before inserting one oftheir choice.

After initiating the operation, the control panel 200 may display thetime left until the dispensing is complete. The control panel 200 mayalso display the time since the previous stage of operation wascompleted. In the example above, wherein a user has input a container500 into the apparatus 100 without initiating the dispensing process anda subsequent user arrives after an extended period of time, thesubsequent user knows to dispose of the container 500 rather than e.g.place the container 500 back into a freezer.

The control panel 200 may also display information of the remainingcapacity of the chute 190. In an example, the control panel 200 has adisplay which gradually lights up as the dispensing operation completes,such that the design is fully lit at the completion of the dispensingoperation. The control panel 200 can also display error information to auser, indicating the location of the error and the steps required torectify the error.

In a specific example, if one container suitable for use with theapparatus 100 contains a product which requires a greater force todispense it than does the product of another container, the user may beable to input the product type into the control panel 200. The controlpanel 200 may then send information to a controller 210 which then setsoperation conditions of the apparatus 100 based on the information.

The controller 210 may be part of an operation management mechanism forsetting operating conditions for the apparatus 100. The controller 210may receive information related to one or more predetermined conditionsand set operation conditions accordingly. This may relate to the totalforce output by the actuator 120, the length of time over which theactuator 120 acts, the total distance over which the actuator 120 actsand/or other operating conditions.

Referring now to FIG. 11 in particular, the apparatus 100 may have anumber of sensors or detectors 220 a, 220 b, 220 c, 220 d, 220 e, 220 fthat provide information to the controller 210 which then controls theapparatus 100 based on that information. The sensors or detectors 220 a,220 b, 220 c, 220 d, 220 e, 220 f may send the information to thecontroller 210 which then programs the operation of the apparatus 100based on the information. The information obtained by at least some ofthe sensors 220 a, 220 b, 220 c, 220 d, 220 e, 220 f may be regardingthe type of food product in the container 500 or temperature informationabout the food product. The controller 210 and sensors 220 a, 220 b, 220c, 220 d, 220 e, 220 f may be arranged as part of an operationmanagement system.

In this example, the sensor or detector 220 a is for detecting the typeof product in the container and providing information identifying thatproduct to the controller 210. For example, if the product is a frozenor semi-frozen confectionary such as ice cream or yogurt, theinformation may identify the particular flavour, (e.g. strawberry, mint,chocolate etc) of the ice cream or yogurt. Based on this information,the controller may set appropriate operating conditions for the actuator120, for example, the force to be output by the actuator 120 to dispensethe product, the length of time over which the actuator 120 acts, or thetotal distance over which the actuator 120 acts that are appropriate forthat product. For example, when the product is a frozen yogurt or icecream the optimum actuator operating conditions for the dispensing ofthe product (in particular the extrusion force to be applied by theactuator 120) may vary dependent upon the nature of the frozen yogurt orice cream, for example the flavour. Accordingly, the controller 210 mayset these optimum operating conditions based on the information providedby the sensor or detector 220 a.

In a specific example, the sensor or detector 220 a is a barcode readerfor reading a barcode which may be located on the container 500. Thismay be on an external facing surface of the container 500 for ease ofidentification. The barcode contains the information on the productwithin the container 500 which the controller 210 then uses to setoperation conditions. Other technology that may be used for obtaininginformation on the container 500 or apparatus 100 includes RFID tags,MFID tags, QR codes, infra-red sensors, optical sensors, ultra-violetsensors and colour readers among others.

The sensor 220 b senses whether the drawer 142 is properly closed or notand the controller 210 may prevent the apparatus 100 from attempting todispense a product if the sensor 220 b indicates that the drawer is notproperly closed. In an example, the sensor 220 b may be a pressuredetector that detects when the drawer is pushed up against it.Alternatively, when the drawer 142 is fully closed it may complete anelectrical circuit and this is detected by the sensor 220 b.

In this example, the sensor 220 c is an optical sensor or may be acolour sensor that can recognise the colour of the container 500 or acoloured portion which provides information on the product in thecontainer 500. The sensor 220 c may then send this information to thecontroller 210. Alongside the barcode sensor 220 a, this may enable thecontroller 210 to program suitable operation conditions. The barcodesensor 220 a and light sensor 220 c may be used in tandem to provide adouble check prior to the operation conditions being set. Alternatively,only one or the other of sensor 220 a and sensor 200 c may be used tosave space within the apparatus 100. In the event that the two sensors220 a, 220 c provide differing information on the product in thecontainer 500, the controller 210 may prevent operation of the apparatus100.

In one example, the apparatus is provided with a first optical waveguide(not shown), for example a first light tube or light pipe, for guidinglight form a light source, for example, an LED, so that the lightilluminates a required part of the container 500. The apparatus mayfurther be provided with a second such optical waveguide (not shown) forguiding light reflected back off the illuminated part of the container500 to the optical sensor 220 c.

Advantageously, this arrangement allows the optical sensor 220 c, whichmay be sensitive to vibration or other types of movement, to be locatedin the apparatus 100 at a location that is remote from the container 500and hence remote from moving parts in the apparatus 100. Use of opticalwaveguides in this way also ensures that light is delivered to andreceive from the container 500 with minimum loss of signal.

In this example, the sensor 220 d detects whether the container 500 isready for a product to be dispensed from it. For example, the container500 may comprise an aperture (not shown) in its base through which theproduct is dispensed and the container 500 may be provided withpackaging (not shown), e.g. a sticker or the like sealing the apertureto keep the product fresh. The aperture must be open in order for theproduct to be dispensed (e.g. a user must remove a sticker before use)and the sensor 220 d detects whether or not this is the case. If thesensor 220 d senses that the aperture is closed then controller 210 mayprevent the apparatus 100 from attempting to dispense a product. In anexample, the detector 220 d may be a photodetector which can emit lightand then detect the more specular reflection of light returning off thesurface of packaging as different to more diffuse reflection of lightreturning off the surface of the product.

In another example, the sensor 220 d may be an inductive sensor forsensing if removal of metallic packaging, for example, a metallic stripcovering the aperture in the container 500, has occurred prior toinsertion of the container 500 into the apparatus 100. In the event thatthe sensor 220 d senses that the metallic strip is still covering theaperture in the container 500 as it enters the apparatus 100 and passesover the sensor 200 d, it may send a message to prevent initiation of adispensing operation.

The sensor 220 e senses if the chute 190 is full or not. The sensor 220e may be a laser gate which is continuously broken once the height ofstacked spent containers reaches a certain height indicating the chute190 is full.

The sensor 220 e may also detect if a container 500 has been correctlydisposed from the holding mechanism 160 to the chute 190 in theautomatic disposal mode. The sensor 220 e would detect the container 500passing through the outlet 180 into the chute 190 by, for example, abrief break in the laser gate. If the sensor 220 e does not detect thecontainer 500 passing into the chute 190 after a dispensing operation,the sensor 220 e may send this information to the controller 200 and thecontroller 200 would register an error and inform the user. A checkcould then be performed, which could avoid a malfunction escalating toan event requiring professional maintenance.

The sensor 220 e may be a series of laser gates located at differentlevels in the chute 190 which are able to provide information to thecontroller 210 on the remaining capacity in the chute 190. Thecontroller 210 may then program a notification to be displayed on thecontrol panel 200 to alert a user that the chute 190 needs to be clearedand cleaned. The chute 190 may have some alert system on the chute 190itself, such as a light display. The display may be controlled by thecontroller 210 to display, for example, a red light when the chute 190is full and for example a green light when the chute 190 is not full.The light may pass slowly from green to red as the chute 190 fills.Alternatively, a number of lights may light up one after the other andonce all lights are lit the chute 190 will need to be emptied before anyfurther dispensing operations may take place. Any colour scheme may beused to indicate the number of containers 500 located within the chute190.

In this example, the sensor 220 f senses if an object (not shown), forexample a cup or the like, is located in the collecting region 230 toreceive a dispensed product. Again, if the sensor 220 f indicates to thecontroller 210 that no object is present in the collecting region 230the controller 210 may prevent the apparatus 100 from attempting todispense a product. In an example, the sensor 220 f may be a proximitysensor, or a movement sensor, for detecting the presence of a collectingitem. Proximity sensors include IR proximity sensors.

Accordingly, it will be understood that the apparatus 100 may have anumber of sensors or detectors 220 a, 220 b, 220 c, 220 d, 220 e, 220 fto sense or detect a feature of a container 500 prior to initiation ofthe dispensing process, such as whether a container 500 has been inputinto the apparatus 100. The sensors or detectors 220 a, 220 b, 220 c,220 d, 220 e, 220 f may additionally or alternatively sense or detectwhen predetermined conditions of the apparatus 100 or container 500 aresatisfied prior to initiation of the dispensing process. The sensors ordetectors 220 a, 220 b, 220 c, 220 d, 220 e, 220 f may send theinformation to the controller 210 which then programs operation of theapparatus 100 based on the information. The controller 210 maycommunicate with or access a local or remote database prior to settingthe operation of the apparatus 100. The controller 210 may readoperation conditions from the database.

If the sensors or detectors 220 a, 220 b, 220 c, 220 d, 220 e, 220 fobtain information that a predetermined condition has not beensatisfied, the controller 210 may prevent operation of the apparatus 100so that if a user attempts to dispense a product, for example, bypressing a ‘start dispensing’ control on the apparatus 100, theapparatus does not attempt to dispense the product. The conditions mayinclude any of: a non-suitable container has been placed into the region140; a container has not been placed into the region 140 correctly; and,a container has not been prepared properly prior to activation forexample having packaging or stickers removed or similar. A numbersensors or detectors 220 may be positioned advantageously around theregion 140 when in the active position so as to obtain informationregarding the container 500.

When the controller 210 receives the information regarding the container500 it may also cause the control panel 200 to display a message to theuser, such as “enjoy your *insert product or product flavour here*” orto play a jingle through speakers of the apparatus 100.

As shown in FIG. 12 , the apparatus 100 has a door 192 for accessing thechute 190. The door 192 may be a sliding door which enables a useraccess to the chute 190 to clear out the containers and to clean thechute 190. In another example, the door 192 may be attached to a hingewhich enables a user to open the door 192. The door 192 may be partiallyor fully removable from the apparatus 100. The door 192 may be part ofthe housing body 112.

In the example shown in FIG. 13 a , the apparatus 100 is bolted to asurface 300 and the chute 190 may connect to a larger containment area250 under the surface 300. The larger containment area 250 may be a binor similar. The apparatus 100 may be bolted to the surface 300 by bolts310, 320 or other suitable joining means. Power cable 330 can be seen torun through a gap in the surface 300. The larger containment area 250would then be cleared by a user when required. The apparatus in FIG. 13a does not require a door to provide access to the chute 190 forclearing containers from the chute 190. In an example, the apparatus 100may be connected to a mains power source via a power cable 330. Inanother example, the apparatus 100 may be powered via an internal powersource for example one or more batteries.

In FIG. 13 b , the apparatus 100 has a rotatable housing base 114 whichprovides a user access to the drawer 142 from any angle. The rotatablehousing base 114 also increases the ease with which a user can accessthe chute 190 to clear out used containers 500 or for performingmaintenance to the apparatus 100. This enables the apparatus 100 to bearranged on a counter top facing a customer but, prior to initiation ofoperation, an apparatus-operator may turn the apparatus 100 such thatthe drawer 142 faces them and the operator may perform the dispensingand collecting operations. The apparatus 100 may then be rotated back toface the customer. Prior to the dispensing operation, a customer mayselect a container 500 from a nearby refrigeration unit. The user maythen provide this to the operator to use with the apparatus 100. Thepower cable 330 in this example runs along the top of the surface 300from underneath the apparatus 100.

In an example, the apparatus 100 of FIG. 13 b may rotate up to 5°. Inanother example, the apparatus 100 of FIG. 13 b may rotate up to 90°. Inanother example, the apparatus 100 of FIG. 13 b may rotate up to 135°.In another example, the apparatus of FIG. 13 b may rotate up to 180°. Inanother example, the apparatus 100 of FIG. 13 b may be freely rotating.

The apparatus 100 shown in FIG. 13 b may have an internal locking system(not shown) which can be engaged to prevent the rotation of the housingbase 114. This can be engaged once the housing body 112 has been rotatedto a desired angle, but where the housing 110 needs to be securedwhether temporarily or on a more permanent basis. The internal lockingsystem (not shown) may be a frictional brake or an activatableprojection (not shown) which can project into a recess to preventrotation when activated.

Referring now to FIGS. 14 a and 14 b , there are shown views of acontainer 500 before the dispensing operation. In a specific example,the container 500 may have a lid 510 which may be compressed during thedispensing operation to fit within the body 530 of the container 500.During the dispensing operation the lid 510 is compressed by thecompressing head 130 with a shape similar to, but slightly smaller than,the body 530 of the container 500. During this compression, the productwithin the container 500 is forced out of the container 500 through acontainer outlet 550 in the base 532 of the container body 530 as thelid 510 is forced into the body 530.

In the example shown in FIGS. 14 a and 14 b , the lid 510 comprises atop surface 512, a folding arm portion 514, a joining portion 516 and anoverlapping edge portion 518. The compressing head 130 primarilycontacts the top surface 512; the majority of the contacting surface ofthe lid 510 with the compressing head 130 is the top surface 512. Thefolding arm portion 514 connects to the top surface 512. The folding armportion 514 bends during the dispensing operation. The joining portion516 joins the overlapping edge portion 518 to the folding arm portion514. The overlapping edge portion 518 overlaps an upper edge of the body530 and may provide a snap fit or a close friction fit with the body530.

The body 530 of the container 500 has a container base 532 and a side534 which projects from the container base 532. The side 534 terminatesat an edge 536 of the body 530. The edge 536 then connects to a lip 540of the body 530. In the specific example shown in FIGS. 14 a and 14 b ,the body 530 has a kink 538 in the side 534. The kink 538 provides asurface against which a portion of the joining portion 516 of the lid510 can lie flush. This arrangement may prevent product exiting from thecontainer 500 in an undesirable manner, e.g. out through the sides ofthe container 500. The kink 538 provides a support against which the topsurface 512 and folding arm portion 514 of the lid 510 can be forcedinto the body 530.

The body 530 of the container 500 has at least one group or series ofprojections 545 arranged on the side 534. The series of projections 545may correspond with one or more recesses in the compartment 144 of thedrawer 142 such that the container 500 is only fully or properlyinserted into the compartment 142 when the projections 545 on thecontainer 500 abut the recesses of the compartment 144. The series ofprojections 545 shown in FIG. 14 a is arranged such that the middle-mostprojection 545 a in the series is longer than an outer-most projection545 b, 545 c in the series. The corresponding recess in the compartment144 may be in the shape of a dip to receive the series of projections545. Alternatively, or additionally, the container 500 may have asingular recess or a series of recesses which correspond with a singularprojection or a series of projections in the compartment 144. Aformation of projections and recesses may be present on either the body530 of the container 500 or the compartment 144 for corresponding with acomplementary shaped formation of recess and projections on the other ofthe body 530 of the container 500 or the compartment 144. The formationof projections and recesses may be repeated on the container 500 andcompartment 144. In a specific example, there are at least three sets ofthe formation. If the formations are the same, this arrangement providesthe container 500 with three acceptable orientations in which it can beplaced into the compartment 144 of the drawer 142.

In an example, the container 500 cannot be received in the compartment144 if the respective formations are not engaged which may result in thedrawer 142 of the apparatus 100 being prevented from being closed. Thisprevents initiation of a dispensing operation.

A container outlet 550 is located in the container base 532 in FIGS. 14a and 14 b . The container outlet 550 is located centrally in thecontainer base 532. To ensure the most product may be extruded from thecontainer 500, the compressing head 130 of the apparatus 100 describedherein may have a slightly extended portion for pressing into the outlet550 of the container 500. In the example shown, the outlet 550 iscentrally located and the corresponding extended portion of thecompressing head 130 may be accordingly located. The extended portionmay be a small protrusion such as a nipple or a wider feature which maybe curved in the shape of a mushroom.

The folding arm portion 514 projects substantially downwardly from thetop surface 512 towards the container base 532 of the body 530. Thejoining portion 516 then projects substantially upwardly to a levelsimilar to, or the same as, that of the top surface 512 and the edge 536of the side 534 of the body 530. The overlapping edge portion 518 thenprojects substantially downwardly over the edge 536 of the side 534 ofthe body 530. The overlapping edge portion 518 may abut the lip 540 ofthe body 530.

The transverse cross-section of the container 500, shown in FIGS. 14 aand 15 a , is substantially circular. In other examples, the transversecross-section of the container 500 may not be circular. In otherexamples, containers 500 may take the shape of, or have a cross-sectionof, a cylinder, an oval, a cone, a ball, a pouch or the like.

The container 500 may be made from injection moulding of plastics orother suitable materials. The injection moulding, in a specific example,is performed at two points at either side of the container outlet 550.This may leave the container 500 with two injection points either sideof the container outlet 550. The first and second injection points maybe incorporated into a design to reduce the visual impact. The first andsecond injection points may be covered by a design to reduce the visualimpact.

In the specific example shown in FIGS. 15 a and 15 b , the lid 510 hasbeen forced substantially downward into the body 530 of the container500 under the action of the actuator 120 and the compressing head 130.The lid 510 may be substantially inverted during the dispensing processto force out the product through the container outlet 550. In a specificexample, the compressing head 130 has a steep frustoconical shape to fitinto the 530 body of the container 500. The compressing head 130 mayhave filleted corners to prevent the formation of pressure points at theedges of the compressing head 130 during contact with the container 500.

During the dispensing process the folding arm portion 514 folds fromprojecting upwards away from the container base 532 to projecting downtowards the container base 532. In an example, the folding arm portion514 folds such that it is substantially adjacent to the side 534 of thebase 532 up to the kink 538 as shown in FIG. 15 b. In this waysubstantially the full capacity of the container 500 is evacuated fromthe container 500. Therefore, there is very little wastage of productwith the apparatus 100.

The container 500 has a container outlet 550. In the specific exampleshown in FIG. 16 , the container outlet 550 is arranged in the containerbase 532 of the container 500. The container outlet 550 allows productfrom within the container 500 to be dispensed from the container 500. Byforcing the top surface 512 of the lid 510 of the container 500 towardsthe container outlet 550, the product contained within the container 500can be dispensed.

Referring still to FIG. 16 , the container outlet 550 is arrangedcentrally in the container base 532. The central location of thecontainer outlet 550 reduces the likelihood of product touching otherelements of the apparatus 100 during the dispensing process. Thisincreases the overall cleanliness and therefore hygiene of the apparatus100 and the dispensed product. It also reduces the regularity with whichthe apparatus 100 must be cleaned.

The product will be extruded substantially in the shape of a tube with across section matching the shape of the container outlet 550. Therefore,if it is desirable aesthetically, the product can be dispensed havingthe cross-section of, for example, a star, a triangle, a quatrefoil, acrescent, a heart shape or a pinwheel or otherwise by shaping thecontainer outlet 550 accordingly.

The container outlet 550 may be covered prior to use in the dispensingapparatus 100. This will prevent the product from coming out of thecontainer outlet 550 during storage. The covering may be in the form ofa plastic covering or packaging that may be removed prior to use. Thecovering may, in an example, be made from rice paper. Alternatively, asdiscussed above, a sticker may cover the container outlet 550 and bepeeled off prior to use. Other similar features may be included for thispurpose.

Referring now to FIGS. 17 a, 17 b and 17 c , in this example, thecontainer 500 has a sticker that covers the outlet 550 (See FIG. 17 a )and which can be removed, for example peeled, from the base of thecontainer 500 by a user to open the outlet 550 (See FIGS. 17 b and 17 c) in preparation for a food product contained in the container 500 to bedispensed.

In one example, the sticker 700 is formed from in-mould labelling (IML)and therefore is an integral part of the container 500. The sticker 700,shown in FIGS. 17 a , 17 b and 17 c, has three portions. The firstportion 710 is arranged to one side of the container outlet 550 and maycover the first injection mould point. The second portion 720 isarranged so as to cover the container outlet 550. The third portion 730is arranged to the other side of the container outlet 550 with respectto the first portion 710 and may cover the second injection mould point.The second portion 720 is arranged between the first portion 710 andthird portion 730 of the sticker 700.

The IML sticker 700 may be made of an electrically conductive material,for example a foil layer on a plastic substrate. The sticker 700 can beadhered to the container 500 during the moulding. The second portion 720of the sticker 700 may be separately joined to the first portion 710 andthe third portion 730 by separate lines of weakening or weakened regions740, 742. These weakened regions 740, 742 may enable a user to removethe second portion 720 from adhering to the container 500 withoutremoving the first portion 710 and third portion 730 of the sticker 700.The weakened region 740 may be a perforated region or a folded region ora region of reduced thickness in comparison to the rest of the sticker700.

Prior to use, a user removes the second portion 720 of the sticker 700from the container 500 to uncover the container outlet 550. The usermoves the drawer 142 into the open position. The container 500 is thenplaced into the compartment 144 of the open drawer 142. The projections545 on the container 500 ensure the container 500 fits properly into thecompartment 144 in one of three orientations by virtue of being locatedat three places on the container 500, see FIG. 16 . The drawer 142 isthen closed. As the drawer 142 closes, the container 500 passes over thesensor 220 d, which may be an induction sensor 220 d. Each of theacceptable orientations of the container 500, i.e. the orientationswhere the container 500 fits into the compartment 144 so that the drawer142 can be fully closed, may ensure the first portion 710, third portion730, and, if remaining on the container 500 after insertion into theapparatus 100, the second portion 720, at least partially pass throughthe detection area of the induction sensor 220 d. The induction sensor220 d will detect the presence of any foil portions that remain on thecontainer 500. Therefore, the induction sensor has to detect twoseparate readings prior to sending information to the controller 210that it can initiate the dispensing operation. The readings detected bythe induction sensor 220 d are those that are detected as the container500 passes over the induction sensor 220 d. The two readings indicatethat one portion of foil has passed over the sensor 220 d followed by asecond portion of foil which is not connected to the first portion. Thisindicates that the second portion 720 of the sticker 700 has beenremoved from the container 500. In a specific example, the first of thetwo readings results from the first portion 710 of the sticker 700 andthe second of the two readings results from the third portion 730 of thesticker 700. In a different example, the first of the two readingsresults from the third portion 730 of the sticker 700 and the second ofthe two readings results from the first portion 710 of the sticker 700.In comparison, a singular extended reading would indicate that thesecond portion 720 of the sticker 700 has not been removed from thecontainer 500. If the induction sensor 220 d records a singular longreading a message is sent to the controller 210, and the controller 210sends a message to the control panel 200 to indicate a check should beperformed on the container 500. If the induction sensor 220 d recordstwo separate readings, a message is sent to the controller 210indicating initiation of the dispensing operation may begin.

The apparatus 100 may have more than one induction sensors 220 d. In anexample, one induction sensor may be arranged to identify a lack ofinductive material around the outlet 550, while other induction sensorsmay be arranged to identify inductive material either side of the outlet550. This arrangement may be used to identify genuine containers 500 foruse with the apparatus 100. The induction sensors 220 d may be optimisedto identify only the specific material used in genuine containers 500 sothat the apparatus cannot be activated using non-genuine containerswithout the genuine peelable label 700.

The use of induction sensors 220 d removes the need for an opticalsensor directed towards the outlet 550. Optical sensors positioned toobtain a view of the outlet 550 are in danger of having product driponto the sensors, which are then prevented from functioning. Inductionsensors 220 d are therefore a more robust option for use in a dispensingapparatus 100.

In an example, there is an induction sensor 220 d arranged to detect theclosing of the drawer 142. The drawer 142 may have a portion ofelectrically conductive material (not shown) arranged within it thatenters the sensing region of the inductive sensor 220 d as the drawer142 is moved from the opening position to the closed position. When thedrawer 142 is fully closed, the sensor 22 d notes the presence of theportion of electrically conductive material on the drawer 142 and sendsa message to the controller 210. The controller 210 may preventinitiation of dispensing operations until the sensor 220 d has informedthe controller 210 that the drawer 142 has been moved fully into theclosed position.

Other types of sensors for detecting conductive material could also beused in place of inductive sensors.

The peelable label 700 may be used in promotional activity. There couldbe winning codes or messages printed on the underside of the secondportion 720 of the label 700 to be revealed prior to use.

The peelable label 700 may be of one colour and at least part of thecontainer 500 may be of another colour. The colour sensor 220 c may bearranged to detect the colours of the container 500 and the label 700,or specifically the portion of the label 700 arranged to cover theoutlet 550. The sensor 220 c may provide information to the controller210 to prevent activation of the apparatus 100 if the sensor identifiesthe colour of the label 700. The presence of the label 700 would suggestthat the container 500 has not been correctly prepared for dispensing asthe outlet 550 would not be revealed. A message can then be sent to theuser to inform them to check the preparation of the container 500. Thedetection of the colour of the container 500 may be used to indicateflavour of the food product, or the type of food product, within thecontainer 500. In this example, the controller 210 may set operatingconditions based on the information from the colour sensor 220 c.

Accordingly, the apparatus 100 may have a sensor or detector 220 locatedto identify whether the container 500 has had a container outletcovering removed prior to initiating a dispensing operation. The sensoror detector 220 may be located under the region 140 and angled towardthe container base 532. If the sensor 220 sends information to thecontroller 210 indicating the container outlet covering has not beenremoved, the controller 210 may prevent initiation of the dispensingoperation. The controller 210 may program a message to be displayed onthe control panel 200 indicating to the user the fault and how to remedyit.

In an embodiment, the apparatus 100 has an orientation confirmationmechanism to ensure the container 500 is oriented correctly in theregion 140. The orientation confirmation mechanism may comprise a firstfeature or formation arranged to engage with a complementary feature orformation on a container 500. The apparatus 100 may be arranged toinitiate operation only after the first feature engages with thecomplementary feature on the container 500.

In a specific example, the first feature may be a projection or a recessof the apparatus 100 which engages with a complementary recess orprojection of the container 500. The formations may be a group ofprojections and/or a group of recesses, which may be intermixed orotherwise. The arrangement may be such that, if the orientation of thecontainer 500 is not correct and the recess and projection do notengage, the container 500 does not sit flush against the floor of thecompartment 144 of the drawer 142, such that the drawer 142 does notfully close. By preventing the drawer 142 being moved into the activeposition, the apparatus 100 cannot initiate operation of the apparatus100.

In an example, the first feature may be in the shape of anyaesthetically desirable shape. The first feature may be any geometricshape or design, such as a curve, or series of curves, depicting asmiling face, with the complementary shape being a depression with theform of the shape or design of the first feature.

The container 500 may have an asymmetrical design. In a specificexample, the lip 540 may have one portion that is of a different size torest of the lip 540. A lip portion may be larger than the rest of thelip 540. The lip portion may be in a specific design such as asubstantially arc-shape portion or the like. Other designs may includeaesthetically pleasing designs such as a sinusoidal shape, water dropshape, or other shape.

The lip portion may be complementary in shape to a surrounding of thecompartment 144 of the drawer 142. In an example, the container 500 willonly sit flush against the bottom of the compartment 144 once the lipportion is facing the handle 143 of the drawer 142. This is a furthermethod for ensuring the orientation of the container 500 is correctprior to the drawer 142 being moved to the active position.

This apparatus 100 may have communication capabilities that enablecommunication with the Internet or nearby base stations or other systemsvia, for example, a router associated with the apparatus 100. Theapparatus 100 may be able to be connected to a Wi-Fi network or a LocalArea Network. The apparatus 100 may be able to use Bluetoothconnectivity as well as over a telecommunications network e.g. GSM. Thecontroller 210 of the apparatus 100 may be able to communicateinformation such as users' habits regarding product preference. Thecontroller 210 may store and transmit information relating to thequantity of a certain type of product that has been used within acertain timeframe. This may be used to inform an owner of the apparatus100 that that certain type of product may be running low.

The controller 210 may be arranged to auto-order containers of a certaintype of product once the store of that particular container has fallenbelow a certain level.

The controller 210 of the apparatus 100 may be able to communicate to aremote computing device, for example a server (not shown), informationrecorded by the controller 210 regarding the quantity of differentproduct types (for example the quantity of each container of eachdifferent flavour type of product) that has been used within theapparatus 100 within a given timeframe. This information may be used byan operator of the apparatus 100 to determine that the stock of acertain type of product is running low. The information may be providedany suitable communications link, wired or unwired, or any type ofcommunications network, for example, the Internet.

The server may then route the information to an application on for, forexample, a mobile phone, tablet or the like of an operator of theapparatus 100. Alternatively, the information could be provided by thecontroller 210 to the application directly over a communications link,for example, a wireless link.

It is envisaged that this arrangement will facilitate ‘real time’ stockmanagement for the apparatus 100.

The controller 210 may be arranged to send a signal to a remotecomputing device, for example a server, to auto-order containers of acertain type of product once the controller 210 determines that acertain number of those types pf container have been used.

As well as such stock usage related information, other types ofinformation may be provided by the controller 210, in this way, forexample fault information and maintenance check date information etc.

The controller 210 may be able to detect and download software and/orfirmware from a source such as the Internet. This may take the form ofnew actuator command sequences which have been developed in conjunctionwith for example a new flavour of product which has been released. Suchsequences may include details regarding the forces required to dispensethe product from the container. This would enable the apparatus 100 tobe kept up to date with minimal effort from the owner. Further, thecorrect command sequences prevent damage to the actuator 120 through useof outdated command sequences which reduces the frequency of maintenanceand therefore the average cost over time of maintenance of the apparatus100. The actuator 120 may get damaged due to overload of the mechanicalparts if compressing a flavour without the correct command sequence.Further details that could be updated include pricing for containers 500and the like. Furthermore, this would prevent a requirement for updatingthe hardware of the apparatus 100 which is often an expensive aspect ofmachine maintenance for owners.

The apparatus 100 may be able to communicate information to a serverwhich then routes the information to an application for, for example, amobile phone, tablet or the like. Information such as: most recentmaintenance check date and results thereof; most recent purchase ofproduct and quantities thereof; remaining product quantities; totalnumber of a certain type or flavour of product dispensed; regularlocations where errors are detected; error codes for when a machinefails to operate successfully; and, suggested replacements if partscontinually cause error messages, might be supplied to an owner of theapparatus 100 by the application.

FIGS. 18 a to 22 show an alternative arrangement of the apparatus 100.Elements of this arrangement that are the same as in the arrangementshown earlier are given like reference numerals.

Referring specifically now to FIGS. 18 a and 18 b , there are showncross-sectional side views of a portion of the apparatus 100 showing thecontainer 500 and an alternative arrangement for the holding mechanism160.

Referring to FIG. 18 a , an alternative version of a holding mechanism160 is shown having a set of sprung arms 163 which project verticallywithin the apparatus 100 and are biased by a spring arrangement (notshown) inwardly. Each arm 163 has an end with an engaging element 167.The engaging element 167 has a bevelled edge 165 and a flat surface 168.The arms 163 are arranged to move outwardly as the container 500 pushespast the engaging elements 167 during the upstroke of the actuator andthen to spring back inwardly under the action of the spring arrangement(not shown). The container 500 abuts and move past the bevelled edges165 during the upstroke of the actuator. During the return stroke thecontainer 500 is held on the flat surfaces 168 of the catches 167 and istherefore retained in the holding mechanism 160.

Referring now to FIG. 18 b , there is shown the version of the holdingmechanism 160 of FIG. 18 a when the engaging elements 167 are notengaging the container. The arms 163 of the holding mechanism 160 areforced outwardly so that the catches 167 are not close enough to holdthe container. This may be as the drawer is pulled out of the apparatus100 and the container is released from the engaging elements 167. Thismechanism for moving the arms 163 outwardly is described below withreference to FIGS. 19 a and 19 b.

FIGS. 19 a and 19 b show cross-sectional top-down views of a portion ofthe apparatus 100 comprising a member 181, in this example, a U-shapedbar. The member 181 is arranged to force the arms 163 slightly apartinto the positions shown in FIG. 18 b when the member 181 is movedtowards the front of the apparatus 100, in the direction X, from theretracted position shown in FIG. 19A to the extended position shown inFIG. 19 b as the drawer of the apparatus (not shown in FIGS. 19 a and 19b ) is opened. This releases the spent container from the holdingmechanism into the collector.

The member 181, has a flat base portion 182 and two arms 183, 184extending from the peripheries of the base portion 182 to form theU-shape. Portions of the arms 183, 184 of the U-shape bar 181 are shapedto provide a wedge-shape portions 183′, 184′. The arms 183, 184 aretherefore shaped so that the arms 183, 184 are thicker closer to thebase portion 182, with the wedge portions 183′, 184′ leading to athinner part of the arms 183, 184 further from the base portion 182.

As the U-shape bar 181 moves towards the front of the apparatus 100, thewedge-shape portions 183′, 184′ move toward the pair of arms 163connecting to the pair of engaging elements 167 (shown in FIGS. 18 a and18 b ). The arms 163 project vertically downward from the U-shape bar181 towards the engaging elements 167, the U-shape bar 181 being locatedabove the engaging elements 167. As the U-shape bar 181 moves in thedirection X towards the front of the apparatus 100, the wedge-shapeportions 183′, 184′ push against the arms 163. The arms 163 are movedoutwards as the wedge-shape portions 183′, 184′ get wider. Therefore,the arms 163 are moved outwardly from the central longitudinal axis ofthe apparatus 100 by the action of the U-shape bar 181 moving forward,as shown in FIG. 19 b . The engaging elements 167 (shown in FIGS. 18 aand 18 b ) attached to the arms 163 therefore also move outwardly fromthe central longitudinal axis of the apparatus 100. This outwardmovement results in the arms 163 and engaging elements 167 having thearrangement shown in FIG. 18 b , and can release a held container fromthe holding mechanism 160.

As shown in FIG. 20 , the apparatus 100 may comprise a release lever 800that is brought into contact with and moves the member 181 forwards whenthe tray 142 is pulled into the open position to cause the engagingelements 164 to be moved apart as described above to allow the spentcontainer 500 to be received in the collector 170. The user may input afresh container into the compartment 144 of the drawer 142 ahead ofanother dispensing operation.

The apparatus 100 has a release button 804 which the user can push toretract release lever 800 downwards into the region below the releaselevel 800. This then enables a user to remove the entire drawer 142 fromthe apparatus 100 for e.g. cleaning or maintenance.

Referring now to FIGS. 21 a and 21 b , there is shown a cross-sectionalplan view of a portion of the apparatus 100 having an alternativecollector 170 to that shown previously. In this example, the collector170 shown has two arms 172 and a base 174. The arms 172 have widerportions 176 arranged at the forward end of the arms 172. Also shown inFIGS. 21 a and 21 b are a pair of posts 178. Once released from theholding mechanism 160, shown in FIG. 18 b , the container 500 isreceived between the arms 172 of the collector 170 as shown in FIG. 21a.

As described previously, once the container is held by the arms 172, thecontainer may be moved to the chute by action of closing the drawer 143.As the drawer 143 is moved to the closed position, collector 170 ismoved towards the back of the apparatus 100 and the arms 172 of thecollector 170 engage with the posts 178 causing the arms 172 are pivotedoutwardly around a pivot point to release the spent container 500 as isshown in FIG. 21 b . The next time the drawer is pulled back into theopen position, the arms 172 of the collector engage with the posts 178and pivot into the position shown FIG. 21 in which they can receive thenext spent container.

Referring now to FIG. 22 , there is shown a longitudinal cross-sectionalview of an apparatus 100 according to an example and which includes thearrangements shown in FIGS. 18 to 21 .

The apparatus 100 shown may have a number of sensors 220 similar to, oridentical to, those as described previously with respect to FIG. 11 .Notably, the apparatus 100 shown in FIG. 22 does not have the bar codereader 220 a. The apparatus 100 shown in FIG. 22 does additionally havea sensor 220 g in communication with the actuator 120. The sensor 220 gmay provide data to the controller 210 regarding the force of theactuator 120 during the dispensing operation. Prior to initiation, thecontroller 210 will have been sent data regarding the type of product inthe container 500 in the dispensing operation. Any particular type ofproduct will have predictable force requirements from the actuator 120to enable the product to be dispensed. The controller 210 can comparethe force reading from the sensor 220 g to the expected force toidentify any issues in the dispensing operation. This can be done bycomparing the force to a database, which may remote from the apparatusor may be part of the electronics of the apparatus. If the force is muchgreater than expected, the controller 210 can abort the dispensingoperation to protect the actuator 120. The sensor 220 g may be afeedback sensor for providing regular updates on the force of theactuator 120.

In an example, the controller 210 may be a microcontroller, and thecontroller 210 may comprise a local memory for storing signals receivedfrom at least one of the sensors 220 or other messaging element incommunication with the apparatus 100. The local memory may be part ofthe controller 210 and/or provided separately of the controller 210.Additionally or alternatively the local memory store may be provided asseparate memory. In the specific example, wherein the local memory storeis provided as a separate memory, the controller 210 is in communicationwith the local memory store. Either way, the controller 210 may store inthe local memory information received or obtained from any of thesensors 220 or other messaging element in communication with theapparatus 100. The controller 210 may additionally or alternativelystore instructions for the actuator 120 in the memory store. Theinformation and instructions may be stored locally to the device 120.The memory store may comprise the database comprising operatingconditions for use by the apparatus 100. The controller 210 may accessthe memory store to look up operating condition parameters.

The database may be updateable over a communication link as describedabove, to ensure the latest products are compatible with the apparatus100.

The apparatus 100 described herein may have a communication link to adetector and/or controller of a store of containers 500. The detector ofthe store of containers 500 may be a thermal detector for observing thetemperature of the store of containers 500. The detector may relayreadings of the temperature of the store to the apparatus 100 e.g. overBluetooth connection, via a telecommunications network, for example aGSM network, a WCDMA network or an LTE network, over a wiredcommunication, such as ethernet, over Wi-Fi or similar. The controller210 of the apparatus 100 may receive the readings from the detector ofthe store of containers 500 and set operating conditions for containers500 from that store accordingly. If the controller 210 receives a seriesof readings which suggest a malfunction has occurred in the store, suchas a power cut which could lead to an increase in the temperature ofe.g. frozen or semi-frozen food product containers 500 within the store,the controller 210 can prevent initiation of a dispensing operation oncontainers 500 from the store of containers 500. The increase oftemperature may lead to a thawing of the food product in the containers500. If the power cut is resolved the product will subsequentlyre-freeze. The recrystallization of the food product can impact theforce requirements of the actuator 120 for extruding the product. Thefood product may also not be fit for consumption after thawing andre-freezing. Therefore, the prevention of initiation of a dispensingoperation based on e.g. temperature readings from the environment of thestore of the containers 500 is advantageous for the user in preventingmalfunctions and increasing the overall hygiene of the apparatus 100.

In the event that a number of stores supply the apparatus 100, thecontroller 210 will receive a temperature reading and be able toassociate it with a specific store, such that, if one store of manymalfunctions, only containers 500 from that store are prevented frombeing used in the apparatus 100. The controller 210 of the apparatus 100may send information request messages to the stores to provide updateson the environment of the store.

Other products that might be dispensed from the apparatus 100 includefruit, vegetables, confectionary, sorbet, and the like.

The above embodiments are to be understood as illustrative examples ofthe invention. Further embodiments of the invention are envisaged. It isto be understood that any feature described in relation to any oneembodiment may be used alone, or in combination with other featuresdescribed, and may also be used in combination with one or more featuresof any other of the embodiments, or any combination of any other of theembodiments. Furthermore, equivalents and modifications not describedabove may also be employed without departing from the scope of theinvention, which is defined in the accompanying claims.

1. (canceled)
 2. A dispensing apparatus for dispensing a frozen orsemi-frozen food product from a container of the frozen or semi-frozenfood product, the dispensing apparatus comprising: a base; and, ahousing body, wherein the housing body is for housing a region forreceiving the container of the frozen or semi-frozen food product; acompressing head for compressing the container to dispense the frozen orsemi-frozen product from the container; and wherein the housing body isrotatable with respect to the base to provide access to the housing bodyfor a user from any side of the dispensing apparatus.
 3. A dispensingapparatus according to claim 2, wherein the base comprises a turntablefor rotating the housing body with respect to the base.
 4. A dispensingapparatus according to claim 2, wherein the housing body is rotatablewith respect to the base by at least 90°.
 5. A dispensing apparatusaccording to claim 2, wherein the apparatus is arranged so that theapparatus is securable to a surface on which the base of the apparatusis based when the housing body is rotated with respect to the base.
 6. Adispensing apparatus according to claim 2, comprising a locking elementfor temporarily securing the apparatus in a position wherein the housingbody is rotated with respect to the base.
 7. A dispensing apparatusaccording to claim 6, wherein the locking element is at least one of africtional brake or an activatable projection.
 8. A dispensing apparatusaccording to claim 2, wherein the housing body comprises: a drawercomprising the region for receiving the container, the drawer arrangedto be moved between an open position in which the container can beplaced into the region and a closed position in which the container,when in the region, is loaded into the housing body, wherein the housingbody is rotatable with respect to the base to provide access to thedrawer for the user.
 9. A dispensing apparatus according to claim 2,wherein the apparatus comprises a chute for collecting the containerafter the frozen or semi-frozen food product has been dispensed from thecontainer.
 10. A dispensing apparatus according to claim 9, wherein thehousing body comprises a door for accessing the chute, wherein thehousing body is rotatable with respect to the base to provide access tothe door for the user.
 11. A method of dispensing a frozen orsemi-frozen food product using the dispensing apparatus of claim 2, themethod comprising: selecting a container of the frozen or semi-frozenfood product for use with the dispensing apparatus; rotating the housingbody of the dispensing apparatus relative to the base of the dispensingapparatus from an initial position to an operating position; insertingthe container of the frozen or semi-frozen food product into the regionfor receiving the container of the frozen or semi-frozen food product;initiating a dispensing operation; completing the dispensing operation;and, rotating the housing body of the dispensing apparatus relative tothe base of the dispensing apparatus back from the operating position tothe initial position.
 12. A method according to claim 11, wherein theoperating position is at least 90° rotated from the initial position.